Last Updated: [Insert Current Date – e.g., June 11, 2025]
Welcome to Scholars Hub Coaching Classes. We are committed to protecting the privacy of our students, parents, and visitors. This Privacy Policy explains how Scholars Hub Coaching Classes (referred to as “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you use our services, visit our center, or interact with us online.
By using our services or providing us with your personal information, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information for the purpose of providing our coaching services and improving our operations. This information may include:
- Personal Identification Information:
- Student Information: Name, date of birth, gender, address, contact number, email address, school name, standard (V to XII), board (CBSE/GSEB), academic performance records (e.g., test scores, grades).
- Parent/Guardian Information: Name(s), relationship to student, contact numbers, email addresses, address, occupation, emergency contact details.
- Payment Information: Details related to tuition fees, such as transaction records (we do not store sensitive payment card details directly).
- Technical Data: When you visit our website (if applicable), we may collect information such as your IP address, browser type, operating system, referring URLs, and pages viewed. This data is typically aggregated and anonymized.
- Communications: Records of your communication with us, including emails, phone calls, and messages through our website or social media.
- Photographs/Videos (with consent): We may take photographs or videos of students participating in classes or events for promotional purposes, only with explicit parental consent.
2. How We Collect Information
We collect information through various methods, including:
- Directly from You: When you register for our classes, fill out inquiry forms, communicate with us via phone, email, or in person.
- From Third Parties: In some cases, information may be provided by a guardian or through referral programs, with your consent.
- Automatically: Through cookies and similar technologies when you visit our website (if applicable).
3. How We Use Your Information
We use the collected information for the following purposes:
- To Provide Coaching Services:
- Enroll students in appropriate classes and batches.
- Manage student attendance and progress.
- Communicate with students and parents regarding academic performance, attendance, schedules, and important announcements.
- Provide personalized learning support and feedback.
- Administration and Operations:
- Process registrations and payments.
- Maintain accurate student and parent records.
- Manage internal operations, including staffing and resource allocation.
- Communication & Marketing:
- Respond to your inquiries and requests.
- Send you updates, newsletters, or information about new courses, workshops, or events that may be of interest (you can opt-out at any time).
- For promotional activities, with explicit consent where required (e.g., using photographs/videos).
- Security and Safety:
- Ensure the safety and security of our students and premises.
- Comply with legal obligations and regulatory requirements.
- Improvement of Services:
- Analyze trends and gather feedback to improve our curriculum, teaching methods, and overall services.
4. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- With Your Consent: When you provide explicit consent for us to share your information for a specific purpose (e.g., testimonials, promotional materials).
- Service Providers: With trusted third-party service providers who perform services on our behalf, such as payment processors, IT support, or communication platforms. These providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Legal Requirements: When required by law, court order, or governmental regulation, or if we believe such action is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
5. Data Security
We implement reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
6. Your Rights
You have certain rights regarding your personal information, subject to applicable laws:
- Access: You have the right to request access to the personal information we hold about you.
- Correction/Rectification: You have the right to request correction of inaccurate or incomplete personal information.
- Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
- Objection: You may object to the processing of your personal information in certain circumstances.
- Deletion/Erasure: You may request the deletion of your personal information in certain circumstances.
To exercise any of these rights, please contact us using the details provided below.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website or through other appropriate communication channels. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Scholars Hub Coaching Classes Address: 2nd Floor, Nana Sai Complex, Opposite to Shopper’s Gate, Chala, Vapi, Gujarat – 396195.
Phone: +91 9909333221
Email: contact@scholarshubvapi.com